Terms of Service

Acceptance of Terms

By accessing or using the Vellora Health website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

Vellora Health, LLC ("Vellora Health," "we," "us," or "our") reserves the right to modify these Terms at any time. Your continued use of our services after any changes constitutes acceptance of the new Terms.

About Vellora Health

Vellora Health is a Management Services Organization (MSO) that provides non-clinical administrative and management services to independent physician practices. Vellora Health does not provide medical services, employ physicians for the purpose of practicing medicine, or exercise control over the clinical judgment of any physician.

Medical services are provided by independent physicians who maintain full control over all clinical decisions regarding patient care.

Website Use

Permitted Use

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the website or servers
• Transmit viruses, malware, or other harmful code
• Collect or harvest personal information of others
• Use the website for commercial purposes without our consent

Account Registration

Some features of our website may require registration. You agree to provide accurate information and keep your account credentials confidential. You are responsible for all activities under your account.

Medical Information Disclaimer

The information provided on our website is for general informational purposes only and should not be considered medical advice. This information does not create a doctor-patient relationship.

Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking treatment because of something you read on our website.

If you believe you have a medical emergency, call 911 or go to the nearest emergency room immediately.

Appointment Scheduling

Appointment requests submitted through our website are subject to availability and confirmation. Submitting an appointment request does not guarantee an appointment. We will contact you to confirm your appointment.

You agree to:

• Provide accurate contact and insurance information
• Arrive on time for scheduled appointments
• Provide at least 24 hours notice for cancellations when possible
• Bring required documentation to your appointments

Workers' Compensation and Personal Injury Services

If you are seeking treatment for a work-related injury or personal injury case:

• You must provide accurate information about your injury and claim
• Treatment authorization may be required from your insurance carrier or employer
• Medical records and reports may be shared with authorized parties as required by law
• You are responsible for understanding your rights under Workers' Compensation law

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Vellora Health or its licensors and is protected by intellectual property laws. You may not:

• Copy, reproduce, or distribute our content without permission
• Modify or create derivative works based on our content
• Use our trademarks or logos without written consent
• Remove copyright or proprietary notices from our content

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of these external sites. Accessing third-party links is at your own risk.

Limitation of Liability

To the fullest extent permitted by law, Vellora Health and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use or inability to use our website or services
• Any errors or omissions in our content
• Unauthorized access to your personal information
• Any third-party conduct or content

Indemnification

You agree to indemnify and hold harmless Vellora Health and its affiliates from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of our website or services, or your violation of these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Los Angeles County, California.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Contact Information